Sushi Avenue began in 2004 as a sushi company focused on the supermarket business. Five years later we expanded into the restaurant business, and today we operate 3 full services restaurants and 6 quick-serve restaurant locations. In addition to our customizable Rice Bowls, we also offer authentic Ramen Noodle Bowls, Steamed Buns, and a large assortment of sides and salads.
Our expertise in the supermarket and restaurant channels makes Sushi Avenue an ideal partner to help you expand your prepared foods offerings.
We understand the delicate nature of dealing with product that has a 24-hour shelf life. That’s why we have such a well developed system for sourcing, handling, and overseeing our operations.
We strictly follow the FDA and State regulations regarding the product. In fact, we do even better! We have a National Restaurant Association ServeSafe® instructor as our Operations Manager and we recently passed a third-party audit by NSF Cook & Thurber; the most stringent and prestigious food safety and security practices and procedures auditors.
Superior Customer Service
At Sushi Avenue, we realize that the Chef is an ambassador. All of our chefs must complete the Sushi Avenue Training Program covering:
1–2 weeks of intensive instruction
Friendly customer service and daily operations training
Inventory management and strict standards for perishable product
Health standards and food safety handler certification
We then create and deliver the sushi with knowledge and a smile at the counter. We understand that the retail customer is the center of our universe and so service is paramount to us. Ongoing training is also provided. Freshly Rolled with a Smile is not just our tagline, it’s how we
Sushi Avenue offers continued support and development with partners and retailers. In order to continually grow and build our business,
we supply consumer awareness and consumer education materials including:
Signage and point-of-sale materials to attract the consumer
A menu with descriptions and ordering information
A friendly chef who will greet the customer and guide them through their purchase
We continue to develop marketing programs that are customized for each store. Some of our successful marketing tactics have included:
Sample program and in-store coupons
Flavors and recipes personalized to regional tastes
An innovative, in-store “sushi by the piece” program; and more
We lead the supermarket sushi supply industry with our customer service and marketing because we constantly remind ourselves that
the customer is the reason we are in business.